To avoid running out of your injectable medication, please follow the steps and timing guidelines below.Because of new national pharmacy regulations, refills must be requested earlier than before.
Please submit your refill request when you take your second-to-last dose.
New nationwide regulations no longer allow clinics to dispense medications in single-use syringes.
This change applies to all clinics — not just Revive.
If any clinic continues dispensing prefilled syringes, they will soon be required to stop and may face penalties.
What This Means for Your Refills
Your medication will now be:
Ordered through our partnered pharmacy, and
Shipped to your home (shipping fee: $35) or
Shipped to our office for free pickup
Your medication will now be:
Vials
All required supplies
Clear instructions
This ensures sterility, flexibility in dosing, and long-term consistency.
Why You Must Order Early
Pharmacy partners currently estimate:
5–7 days average processing + shipping
Up to 10 days during high-volume periods
Always request your refill at your
second-to-last dose
Because Revive does not control pharmacy timelines:
(For weekly injections: this is usually your Week 3 dose.)
This prevents gaps in treatment.
How to Request a Refill (Step-by-Step)
Submit your refill request
Select home delivery or office pickup.
If shipped to your home:
Carefully enter your shipping address.
Once the pharmacy receives the order, the address cannot be changed.
Receive and pay your invoice
We will send you an online invoice.
Once paid and approved, we will place your order with the pharmacy.
Telehealth visit (if required)
If it has been more than 90 days since your last provider visit:
A telehealth appointment is required for refill approval.
This ensures safety and compliance with medical guidelines.
Your medication is shipped
Once the pharmacy ships your medication:
Delivery times vary
Revive does not control shipping or processing
We will call you when office pickup orders arrive
Your planning and early refill submission help ensure you never run out.
Helpful Tips for Smooth Refills
Request your refill as soon as you take your second-to-last dose.
Double-check your shipping address before submitting.
Pay the invoice promptly to avoid delays.
Plan refills ahead of vacations or holidays.
Vials may contain slightly more medication than syringes — → Some patients need refills less often.
Why Vials Improve Your Treatment
Better sterility
Easier dose adjustments
More personalization
Increased consistency
Fewer interruptions
This change enhances both safety and flexibility in your care.
We’re Here to Help
If you have any questions about:
Refill timing
Shipping
Telehealth
Dose adjustments
Medication supplies
This change enhances both safety and flexibility in your care.
